Watchguard Video

Welcome to Watchguard Video's Customer Portal!

We engineer to be the BEST!

To get started, follow the steps below:

  • Step 1: Check for knowledgebase articles related to your product. You can also try the quick search on the top
  • Step 2: Contact us if you did not find what you were looking for.
    • Call customer service: 866-384-8567 or
    • Create and track your own support case by Logging In
  • Optional Step 3: Upload File to Support.
    • Call customer service: 866-384-8567 and receive the Upload Password
    • Upload the necessary files in the field below to allow Customer Service to review.